There's a range of ways you can get in touch

Most people find the answer they're looking for in our FAQs

Live chat

Chat to a real expert with market knowledge. Available from 9am - 5:30pm between Monday and Friday, and from 9am - 5pm on Saturday.

Speak to an Expert

Whatever you need, we're available. Reach us from 9am - 6pm between Monday and Friday, and from 9am - 5pm on Saturday, and from 9am - 4:30pm on Sunday.

Call: 0800 810 8008

General enquiries

Whatever you need, we're available.

For sales, call 0800 810 8008
Monday to Friday 9am - 6pm
Saturday 9am - 5pm
Sunday 9am - 4:30pm

For lettings, call 0800 810 8419
Monday to Friday 9am - 5:30pm

Alternatively, and we'll get back to you.

Post sales

Once your property sale or purchase has been agreed, our Post Sales Support Team will be on hand to provide support throughout the process.

Call 0121 274 3021
Monday to Friday 9am - 5:30pm

Alternatively,

submit an enquiry

and we'll get back to you.

Sales complaints

If you would like to make a complaint, our experts are here to help.

and we'll get back to you.

Lettings complaints

If you would like to make a complaint, our experts are here to help.

and we'll get back to you.

Most popular questions answered

Great question. If you choose to sell your home for free, you’ll get everything you need to sell your home — a valuation, an eye-catching listing, and, of course, support every step of the way. You can add optional extras, or you can choose one of our packages. But optional extras are completely optional. We think estate agents should tell you what you’re actually paying for and let you choose. (It just makes sense, doesn’t it?)

You can book a valuation online – in-person or virtually – it only takes a few clicks. Alternatively, you get an online valuation in minutes if you prefer.

That depends on what package you choose — or if you choose to sell for free, of course.

If you do choose one of our packages or optional extras, you’ll have the option to pay upfront or pay in 3 instalments with PayPal’s Pay in 3. Your agent can talk you through your options.

If you are selling a property then the Purplebricks for sale board is included in the price (including the delivery and erection of the board). If you require a replacement board or would like one for your rental property, the cost is £60 plus VAT.

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