Instruct Purplebricks
FAQs
Selling
Buying
Letting
Renting
Mortgages
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Book free house valuation
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Frequently Asked Questions
General questions
What is included in my selling fees?
What is included in my lettings fees?
What happens if I don't sell my property?
What happens if I don't let my property?
Would I get more money for my property with a high street estate agent?
My property is already on the market. Can I use Purplebricks?
Do you ever release my personal contact details or information?
What are your Terms and Conditions if I agree to sell or let through you?
Are your Trustpilot reviews real?
How does Purplebricks work?
Getting started
How do I arrange a valuation?
How do I register without booking a valuation?
Instructing us and creating your property advert
When do I pay my fees and how do I make payment?
Do you hold my credit card or debit card details?
How do I review my advert?
What is the cost for a board?
Viewings, feedback, and offers
Can I suggest/recommend an alternative date for a viewing that is marked as not available?
Can I see all of my viewings, feedback and offers?
Conducting your own viewings
How to conduct your own viewings
Purple Pact
What is Purple Pact?
How does it work?
Who arranges the Pact?
Buyer: I’ve made an offer and shown interest in the Purple Pact. What happens next?
Buyer: Why would I enter into the Purple Pact?
Buyer: What’s the holding deposit?
Buyer: What if someone backs out?
Seller: Is there any fee for me?
Seller: How do I opt in?
